The Importance Of A CRM That Is HIPAA Compliant
The healthcare industry is constantly going through changes. Technology is a fantastic tool that helps you streamline your health services for patients.
However, it also comes with its downsides. One of the benefits of having a CRM in the healthcare industry is ensuring that it complies with HIPAA regulations. That way, you can have peace of mind while conducting your medical services and handling patient information.
Let’s talk about some of the benefits of having HIPAA-compliant CRM software:
HIPAA 101
HIPAA is a federal regulation that sets standards for security when protecting health information. It helps ensure that the handling and transmission of patient records is done efficiently with their best interest in mind.
Therefore, choosing the right healthcare CRM platform is essential for meeting these regulations.
The Benefits of HIPAA Compliance for CRMs
Cyber Attack Protection
Properly integrating your healthcare CRM with other systems can help prevent attack vectors when it comes to cybercrimes. Since healthcare practices are often targeted in these schemes, it’s important to have a robust infrastructure in place.
Avoiding Fines And Fees
Growing your healthcare practice means you need to limit your expenses and improve revenues. Ultimately, if you violate HIPAA regulations, you could face significant expenses.
Fines can range from a few thousand dollars up to several million dollars. In the latter case, it could be absolutely crippling to your healthcare growth. Therefore, one of the major benefits of having a HIPAA-compliant CRM solution is to eliminate this risk.
Avoid Loss of Focus
Every year, you already have HIPAA training with your entire medical staff. However, if you have to bring in agents and train them how to work on secondary priorities, then it’s only going to result in additional headaches and complications.
Having a secure CRM automates many parts of your workforce’s daily routines while still protecting financial and personal information — saving a lot of mental energy.
Access Patient Information
Having your patient information on demand helps doctors and other medical staff serve patients at a higher level. Before treating them, you can quickly understand diagnoses, previous conditions, and other important information.
Save Time
An automated healthcare CRM solution that is compliant with HIPAA is a great way to save time in your operations.
With certain siloing of information, security protocols, and presenting information on a must-need basis, the right CRM can help you streamline your compliance. Additionally, it allows you to address client needs in real-time.
Improve Trust
Patients come to your practice because they trust you with their health and with their information. If you violate either of those aspects of trust, then your reputation will suffer, and that will mean fewer clients, patients, and revenues.
When it comes to HIPAA compliance, CRM selection is one of the most essential steps to encourage trust and security.
Make Your CRM Software HIPAA Compliant
Reach out to Sequence Health today. Our CRM integration solutions help you stay within compliance with HIPAA and other healthcare laws. Protecting electronic medical records and patient information is crucial. So don’t take the risk of having software that doesn’t meet the task required for the demanding healthcare industry of today.