Blogs
Why Social Media is so Important for Call Centers
In today’s day and age, social media has really taken the world by storm. With billions of users across the...
Read MoreThe Reasons For A Multilingual Call Center For Healthcare
Any healthcare call center today needs to be able to address the needs of various patients living in multiple locations...
Read MoreSteps To Reduce Wait Times In Call Centers
When it comes health care call centers, there are several things that you need to do to improve. After all...
Read MoreWhat Is A Medical Marketing Funnel And How Can It Help Your Practice?
Medical marketing strategies range from having an effective website to your advertising, digital marketing, educational videos, and more. However, when...
Read MoreCall Center & Patient Feedback: What You Need To Know
Healthcare call centers should turn over every rock when trying to enhance the customer experience. Treat them like gold and...
Read MoreThe Basics Of Medical Insurance Verification
When it comes to running your healthcare organization, medical insurance verification is one of the most important aspects that you...
Read MoreCreating A Call Center Disaster Recovery Plan
When it comes to your healthcare call center, continuity is of the utmost importance. However, several call centers do not...
Read MoreSpeech Analytics & Call Centers 101
In any healthcare organization, it’s always important to constantly look for ways your medical call center could be improving. That...
Read MoreTips To Engage Inactive Patients
Patient reactivation is one of the most important topics when it comes to healthcare services. After all, if a patient...
Read More