Blogs

Call centers are incredibly helpful for your medical center in order to improve patient outcomes and enhance your internal systems...

When it comes to healthcare call centers, there are several benefits they can bring to your healthcare practice. However, you...

The competition for health services today is fierce. And ensuring that your healthcare call center is providing the best patient...

Private health care practices face challenges when optimizing and verifying health care claims for medical reimbursement. In order to be...

Around 20% of patients experience a bad post-discharge event. This could range from infections to complications and more within 30...

When it comes to health call centers, customer service is critical. And the CSAT score is one way to gauge...

From insurance verification to referrals, to answering inbound calls, first call resolution is an important part of healthcare services. However...

Your call center for your medical program can always improve. And one of the best ways to enhance patient outcomes...

Negative SEO is a real threat to any business, but it can be especially damaging to businesses in the healthcare...