Google Business Profile

Google Business Profile: What It Is and Why You Need It

As a healthcare marketer, ensuring your business is found online is essential. One way to do this is by creating...
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5 Ways to Attract New Patients from Local Employers

5 Ways to Attract New Patients from Local Employers

Patients are a crucial part of any healthcare practice. A practice’s profit and longevity heavily depend on its patients’ number...
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What are EMRs (Electronic Medical Records)?

What are EMRs (Electronic Medical Records)?

Electronic medical records (EMRs) have revolutionized the healthcare industry, making it easier than ever for doctors to keep track of...
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Virtual Consultation Between A Patient And A Doctor

How Are Healthcare Providers Using Video For Training & Communications?

Video is quickly becoming a vital part of the healthcare landscape. From patient care to training and communications, video is...
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How to Do Healthcare and Medical SEO?

How to Do Healthcare and Medical SEO?

If you’re a healthcare provider or medical professional, then you know that online visibility is critical. Today, patients turn to...
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Social Media Content Calendar

How to Develop a Healthcare Social Media Calendar for Your Practice?

Social media is a powerful tool that can be used to connect with patients and promote your healthcare practice. However...
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Contact Center Lessons To Improve the Patient Experience

Contact Center Lessons To Improve the Patient Experience

Healthcare providers are under pressure to improve the patient experience. Patients expect their medical providers to provide a highly organized...
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How Do Healthcare Call Centers Differ From Traditional Call Centers?

How Do Healthcare Call Centers Differ From Traditional Call Centers?

Customer service is the key to any successful business, and healthcare call centers are no exception. Like any other company...
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Customer Support Agent At A Computer

Tips for Improving Customer Service in a Healthcare Call Center

Healthcare customer service is a critical aspect of the industry. Patients and their families rely on call center agents to...
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