Blogs
How to Measure Patient Satisfaction in Healthcare
Why is patient satisfaction important? In healthcare, competition for the share of the wallet of patients is increasing, making it...
Read MoreEssential Call Center Metrics and KPIs to Track for Success
KPI stands for Key Performance Indicator and it is a metric that you establish to measure a certain aspect of...
Read MoreWhat Is Medical Digital Marketing?
Our world has gone digital. Unfortunately, many medical practices are lagging behind. Even doctors on the cutting edge of their...
Read MoreBest Practices for Healthcare Advertising on Instagram
One of our top 10 healthcare marketing tips in 2020 was to embrace social media. This hasn’t changed in 2021...
Read More3 Pros of Having Hospital and Healthcare Websites
If you aren’t on the internet, do you really exist? This sounds like a silly question, but in 2021, it...
Read More5 Important Healthcare Call Center Metrics
When you invest in patient engagement solutions, you want to know that they are doing more than just taking tasks...
Read MoreWhy Customer Complaints Are Good For Your Business
Patients have always shared their medical practice experiences with friends and family. Now, they share them with the entire world...
Read MoreWhat Is Insurance Verification and Eligibility?
As a medical provider, you need to be prepared to work directly with insurance providers to help patients maximize their...
Read MoreThe Ultimate Guide to Patient Experience
The patient experience isn’t just about satisfaction; it encompasses all interactions patients have with healthcare as a whole. Unfortunately, patient...
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