Blogs

Last month, we published a blog, “Using Automated Phone Calls and Texts to Improve Patient Outcomes, Hospital Brand Perceptions” that...

Optimal efficiency may sound more like a technical term than an approach to healthcare, but cutting-edge healthcare operations management resources...

To those unfamiliar with the harsh-sounding concept of “social determinants” in any aspect of healthcare, it might at first seem...

Seven Questions That All Hospital Website Administrators and Marketers Should be Asking It’s occasionally uncomfortable to think of patients and...

An Overview of Facts and Opinions About CMS Delays for Cardiac and CJR Bundled Payments from Leading Healthcare Voices Yesterday...

February 2017 was a relatively quiet month for Google, at least in the context of critical Google tips for hospital...

Industry trade shows always have some sort of buzz — those two or three topics that really dominate conversations among...

Once again, we are putting a spotlight on this month’s …...

The thought of using any type of automated phone system for communicating with patients—including text messages—might not initially seem to...