From Intention to Completed Action
Every solution we offer is powered by our Motivational Patient Guidance framework — nine behavioral techniques that transform patient interactions from routine touch points into measurable next steps. Not engagement. Activation.
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Uncover What's Really in the Way
Our Activation Agents use the Stressor Inventory process to surface non-clinical blockers — transportation, finances, fear, confusion — and mobilize solutions before patients even ask. Removing barriers is where activation actually happens.
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The Right Nudge at the Right Moment
Our Enterprise GPS platform continuously monitors each patient journey, builds motivational profiles, and selects the next best action in real time — escalating to human Activation Agents when empathy matters more than efficiency.
Power of "Why" →
Intelligence Layered Into Every Interaction
AI doesn't replace our clinical and activation expertise — it amplifies it. From predictive risk scoring to real-time sentiment analysis and automated follow-up triggers, our AI layer ensures no patient slips through the cracks.
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A few weeks ago Bill Gates published his reading list on his blog. My boss mentioned about the book How Not to be Wrong, by Jordan Ellenberg, and suggested that I may like reading it. Here are my thoughts on workflow automation and the challenges of improving the user experience.
5 Books to Read This Summer Here in Seattle, summer is a gift you earn by gutting out nine months of rain and gloom. The skies are clear, there’s…www.gatesnotes.com
Reading the book, you will understand why Bill Gates would have added to his list of books to read.
Having spent the last dozen years writing software to automate routine tasks and building platforms, I have realized that math has a profound impact on computing, especially automation.
In my opinion automating user workflows is one of the fairly challenging computing problems to solve. Identifying use cases and building rules on what needs to happen next and how, involves a lot of common sense logic applied like mathematical deductions (deduction theorem).
At work, one problem my team and I are working on solving is to apply “if this, then that” rules to automate tasks while taking into account “when and by whom.” Come to think of it, these rules are pure math and if improperly applied can cause chain and circular rule executions leading to infinity.
So taking atomic transactions (derivative) and applying limits (not tending to infinity, maybe 10 for now) is helping us solve the problem of workflow automation, while limiting the number of rules one can execute on a successful completion of a transaction.
The chapter Straight Locally, Curved Globally has really been an inspiration while working on this project over the last few weeks.
Gopi Yeleswarapu Chief Technology Officer at Guideway Care – Sequence To Activation
Gopi joined the Guideway Care – Sequence To Activation team in 2014 with more than 10 years’ experience in developing complex software and support platforms. Since his arrival, he has led development of our software platform, Sequence, while managing development and support of the existing LeadTracker platform and all other internal IT projects.
He spent the majority of his career building scalable, communication enabled and automation oriented software platforms for Healthcare and Telecom.
Gopi earned his bachelor’s and master’s degrees in Computer Science from Osmania University in India, and a Master’s in Computer Information Systems from the University of South Alabama.